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Todd Beck
  Principal Consultant  
  MBA with 15+ years of relevant experience
 
  Success in a variety of industries (Training, Travel, Telecom, High-Tech)

  Clients in 20+ countries



My experience has made me obsessed with return on investment. So I’m always working to
make complex things simpler
and to improve the customer experience.

I've been successful in a variety of industries. At a global airline I was personally accountable for everything a passenger touched, drank, watched, and sat on—the tangible stuff. Then I moved to corporate training where I helped organizations improve customer service, sales, and process—the human side of things.

So I’ve grown revenue and profits through both the hard side and the soft side, in a variety of industries, with clients in 20+ countries around the world. I am proven and highly recommended.

Product management Product marketing
Customer experience Change management
Product development Sales B2B and B2C Social media
Online distribution
Brand management Sales promotion Global business Franchise / multi-channel


Revenue:  Took portfolio up 24% year-over-year (versus company up 7%). In year when company was down 10%, grew 7 managed products to their record highest revenue.
Strategy:  Lifted sales of targeted product up 490% year-over-year.
Profit:  Earned the highest margins in company with ultra-efficient product design. Redesigned e-commerce distribution channel to raise contribution by 7 times.
ROI:  Cleverly repositioned existing products to cut update costs over 90% from plan, earning 133% of forecast and positive NPV after only 2 sales. Innovated radical new certification process doubling distribution channel and reducing development costs to 25% of plan.
Brand:  Built a Klout.com score of 69 ("Pundit") through strategic social media on Facebook, digital media, SEO/SEM, etc. Have 60+ byline articles and significant quotes in 100+ publications around the world.  Spoke at 25+ global conferences and trade shows as an in-demand presenter and expert consultant on customer relationship management and marketing.
Strategy:  Held cradle-to-grave accountability for brands earning up to $60 million revenue. Led marketing and sales teams of up to 75 people.
Global:  Traveled, lived, or worked in 55+ countries.

I can do the same thing for you.  Contact me!

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Copyright 2011 Frogprints.  All rights reserved.  Updated 18FEB2012

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