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Todd Beck
Principal Consultant
MBA with 15+ years of relevant experience
Success in a variety of industries (Training, Travel,
Telecom, High-Tech)
Clients in 20+ countries
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| My experience has made me obsessed with return on
investment. So I’m always working to make complex things simpler and to improve the customer experience. I've been successful in a variety of industries. At a global airline I was personally accountable for everything a passenger touched, drank, watched, and sat on—the tangible stuff. Then I moved to corporate training where I helped organizations improve customer service, sales, and process—the human side of things. So I’ve grown revenue and profits through both the hard side and the soft side, in a variety of industries, with clients in 20+ countries around the world. I am proven and highly recommended.
Revenue: Took portfolio up 24%
year-over-year (versus company up 7%). In year when
company was down 10%, grew 7 managed products to their
record highest revenue.
Strategy: Lifted sales of targeted product up 490% year-over-year. Profit: Earned the highest margins in company with ultra-efficient product design. Redesigned e-commerce distribution channel to raise contribution by 7 times. ROI: Cleverly repositioned existing products to cut update costs over 90% from plan, earning 133% of forecast and positive NPV after only 2 sales. Innovated radical new certification process doubling distribution channel and reducing development costs to 25% of plan. Brand: Built a Klout.com score of 69 ("Pundit") through strategic social media on Facebook, digital media, SEO/SEM, etc. Have 60+ byline articles and significant quotes in 100+ publications around the world. Spoke at 25+ global conferences and trade shows as an in-demand presenter and expert consultant on customer relationship management and marketing. Strategy: Held cradle-to-grave accountability for brands earning up to $60 million revenue. Led marketing and sales teams of up to 75 people. Global: Traveled, lived, or worked in 55+ countries. I can do the same thing for you. Contact me! |
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