TODD BECK Mobile +1-208-509-3470 todd@frogprints.com 642 Trejo St, Rexburg, Idaho 83440 USA www.frogprints.com/resume www.linkedin.com/in/toddbeck ----------------------------- Director Product Development or Product Management SUMMARY Strategy MBA. Intensely curious, obsessed with ROI, focused on customer experience. Highly endorsed, award-winning record of success in various industries (training, travel, telecom) around the world. Led development teams of 20 direct reports, and inside sales teams of 75 direct reports. Traveled, lived, or worked in 62 countries. Cradle-to-grave accountability for brands earning $60 million. Published in 100+ byline articles and quotes. Presented at 100+ conferences and events. - Training - Business Writing - Product Development - Product Management - Leadership - Strategic Planning - Customer Experience - Product Marketing - Change Management - Business Development EXPERIENCE FROGPRINTS, Rexburg, Idaho Marketing and management consulting. Management Consultant October 2024 – Present) ACAMS, Washington, D.C. $100 million+ in over 60 countries B2B B2C anti-financial crime training, certification, and conferences. Global Director of Product Development (October 2019 – October 2024) Led instructional design, product systems, translations, and media producer teams. Business writing. LMS and Xyleme CMS technology transformation. Sales enablement. CAMS-certified. - Championed, architected, and built from ground up a new business model of "stackability" (composability), with over 4,500 discrete and complete learning objects built into over 250 product titles used by tens of thousands of learners each year. - Slashed costs from 10% up to 90% in almost every product, and accelerated development and translation (in some products from months to hours) via CMS, AI, and new processes. - Expanded translation volume 30X while reducing costs by new process, vendors, AI tools. - Owned the migration to new learning management system (LMS), significantly reducing operating cost and enabling long-term growth. - Earned the Adtalem 2019 TEACH Award. ACAMS, Washington, D.C. $100 million+ in over 60 countries B2B B2C anti-financial crime training, certification, and conferences. Senior Product Manager – Education (May 2014 – October 2019) Led instructional design, product systems, and media producer teams. Business writing. LMS migration and redesign. Portfolio lifecycle management. Regulatory compliance. - Conceived and built a new product category of 30+ "certificate courses" with staffing and technical infrastructure so efficient that they became profitable from the first cohort. - Created new policy, process, and tools for compliance with global sanctions regulations. Personally accountable to close cases. Successfully resolved a key government inquiry. - Built a customer engagement measurement process and tools that reduced monthly customer report creation cost from 50 down to only 12 manhours while expanding the pool of customers involved 10X year-over-year. FROGPRINTS, Frisco, Texas Marketing and management consulting. Management Consultant (April 2009 – May 2014) Developed a global network of distributors for a video production company. Taught and coached to a new sales process to hundreds of salespeople at Fortune 50 call centers. Built various existing and newly launched brands through business writing. Grew pool of employers for an international workforce development agency. Enabled a global trade association to re-sell 200+ past events to online customers, generating an entirely new revenue stream. Analyzed markets for a venture capital firm. - Personally ranked Top 5% of all global social media influencers (Klout score 69). CIENA COMMUNICATIONS, Baltimore, Maryland $1.3 billion global provider of optical and Ethernet networking hardware and software. Learning Solutions Business Leader (August 2010 – February 2011) Increased workforce productivity of channel sales internal staff and external channel partners. ACHIEVEGLOBAL – A DIVISION OF INFORMA, Tampa, Florida $100 million+ in over 40 countries B2B enterprise training and consulting. Market Director (April 2000 – April 2009) Strategic marketing. Portfolio lifecycle management. Channel certification. Business writing. Intellectual property trademark. Multinational sales and franchise development. Certified facilitator. - Reduced HQ response delay 50% and improved franchisee first-call resolution. - Cleverly repositioned existing products to cut update costs over 90% from plan, earning 133% of forecast and positive NPV after only 2 sales. Innovated radical new certification process doubling distribution channel and reducing development costs to 25% of plan. - Grew portfolio revenue 24% year-over-year (versus company up 7%). In another year when company was down 10%, grew 7 managed products to their record highest revenue. Lifted sales of targeted product up 490% year-over-year. - Returned 29X the product’s development cost in first 5 years and achieved company’s highest unit volume. - Earned the highest margins in company with ultra-efficient product design. Redesigned e-commerce distribution channel to raise contribution by 7X. ACHIEVEGLOBAL – A DIVISION OF INFORMA, Tampa, Florida $100 million+ in over 40 countries B2B enterprise training and consulting. Product Manager (May 1997 – April 2000) Strategic marketing. Technology integration. Brand identity. Packaging. PR. Sales enablement. - Earned key role on company acquisition team. ADDITIONAL INDUSTRIES AND ROLES Fortune 200 airline award-winning product owner (engineering, avionics, interiors, entertainment, beverages), branding manager, business process designer, instructional and graphic designer, video producer, call center sales supervisor. Telecom video games product manager. Cable television field technician, field sales. Ad agency account executive, copywriter. University graduate teaching assistant. EDUCATION MBA Strategy. Brigham Young University Marriott School. GMAT 97% global rank. GTA Bus Comms. BA Advertising Copywriting. Brigham Young University. ACT 99% global rank. National Merit Scholar. Executive education: Northwestern University Kellogg (Pricing). Thunderbird (Global Leadership). ----------------------------- Updated 20NOV2024